Refund policy

DELIVERY
We do our best to get your order to you as quickly as possible.
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Please note that delivery times are estimates and may vary during busy periods, holidays, or due to circumstances outside of our control.
SHOPCINNA is not responsible for delays caused by shipping carriers, customs procedures, or other external factors.
For questions regarding your order, feel free to contact us at info@shopcinna.com

RETURNS
We hope you love your SHOPCINNA order. If for any reason you're not completely satisfied, you may return your item within 14 days of receiving your order.
To be eligible for a return, items must be unused, undamaged, and returned in their original packaging.
Return shipping costs are the responsibility of the customer unless the item received is faulty or incorrect.
Once we have received and inspected your return, we will process your refund within 14 days using the original payment method.
Please note that products showing signs of use, damage, or alterations may not be eligible for a refund.
To start a return, please contact us at info@shopcinna.com and include your order number.